Good to know before we arrive

Frequently asked questions.

A few quick answers about booking, service at your location, and what to expect.

Where do you provide service?

We're based in New Bedford and serve New Bedford, Dartmouth, Fairhaven, Acushnet, Westport, Mattapoisett, Rochester, Wareham, Bourne, Falmouth, and Plymouth. Outside those towns? Call or text us and we'll let you know.

Do I need to bring my vehicle to you?

No. We come to your location for mobile detailing, full synthetic oil changes, and fleet cab care. We also bring our own power and water for fleet visits.

How do I book a personal vehicle service?

Use the online booking menu to select a service and your vehicle. For help choosing the right service, call or text us before booking.

Why do detailing prices vary by vehicle?

The booking menu lists prices by service and vehicle size. A larger vehicle generally takes more time and materials. Review the current price for your vehicle in the booking menu; additional work can be discussed before service.

What is included in a mobile oil change?

Full synthetic oil (up to 5 quarts; additional quarts $9.99 each) • Vehicle-appropriate oil filter from our standard options; higher-cost filters may cost extra with your approval. • Professional on-site service • Zero-Mess Guarantee

Does specialty oil or a specialty filter cost extra?

Most vehicles use our standard full synthetic oil and filter. If your vehicle needs a specialty oil (for example a European manufacturer approval), extra capacity, or a higher-cost filter, we'll tell you the difference and get your OK before any work begins.

Is a deposit required?

Yes, online bookings take a deposit that goes toward your total: $25 for bookings up to $184, or 20% of the total for bookings over $184. Add-ons count toward the total. The rest is due when the service is done.

What if I need to cancel or reschedule?

Cancel or reschedule 24 hours or more before your appointment for a full deposit refund. Within 24 hours, there is no cash refund, but your deposit becomes a credit you can use within 60 days.

Can I combine detailing and an oil change?

Yes. You can request both services for one visit. Check the booking menu for the current options and any applicable bundle savings.

Do you do oil changes for fleets?

Yes. We do full synthetic oil changes on site for gas-engine fleet vehicles, from sedans and SUVs up to Ford Transit-size vans, and log the mileage and products for each vehicle. Vehicles that need a specialty oil, extra capacity, or a higher-cost filter are quoted separately, and we confirm the price before any work. We don't service diesel engines or box and heavy trucks.

How does fleet pricing work?

Fleet work is quoted for the vehicles, service scope, and schedule you need. Volume pricing is available. Tell us your vehicle types, approximate count, location, and the service you are considering so we can prepare a quote.

How can I contact The Mobile Maxx?

Call or text (508) 974-4569 (when you call, press 1 to connect), or send a message through the contact page. Fleet managers can use the contact form to request a quote.

Ready when you are.

See current services and prices in our booking menu.

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